Returns/Exchanges
Returns/Exchanges and Shipping
Questions About Your Order
If you have any questions or concerns, feel free to reach out to us at support@newparadigmclothing.com. We're here to help!
Returns and Exchanges
We accept returns and exchanges within 30 days of purchase, as long as the item is in its original, unworn condition and includes the original packaging. To initiate a return, simply email us at support@newparadigmclothing.com with your order number and shipping address zip code, and indicate the item(s) you'd like to return.
We'll send you a shipping label to use for returning the item(s). Please note that customers are responsible for return shipping costs. Once your return is received, please allow us one week to process it.
Unfortunately, we cannot offer exchanges for size changes if the item is sold out.
Return Address: Attn: New Paradigm Clothing
RETURNS
16107 Kensington Dr. #209
Sugar Land, TX 77479
International Orders
Please note that customs fees vary by country and are not included in our shipping costs. Customers are responsible for any customs fees or taxes applied to their package upon arrival.
We do not accept returns for International orders at this time.